10+YEARS IN UX & PRODUCT
$4M+ANNUAL SAVINGS / AMERICAN AIRLINES HMT
9ENTERPRISE APPLICATIONS / AMERICAN AIRLINES
01PROFILE
10+ years simplifying complex enterprise workflows across aviation, financial services, healthcare, and B2B platforms. Design systems, accessibility, and hands-on AI product work.
02EXPERIENCE
Jun 2025 – Jun 2026Granbury, TXStarted on contract
DT Commercial
AI Product Designer
- Reduced commercial roofing estimating from days to hours in some cases with AI-powered tools and automated document workflows.
- Converted Excel workflows into web applications; integrated Bluebeam Revu, blueprint automation, and CSV/JSON tools for estimating and sales.
Jun 2024 – Oct 2024Richardson, TXStarted on contract
CVS Health
Product Designer
- Led end-to-end UX/UI for employee-facing financial applications, working across teams to modernize legacy workflows.
- Evolved internal design systems and updated applications to address WCAG 2.1 accessibility requirements.
Oct 2023 – Jun 2024McKinney, TXStarted on contract
SRS Distribution
Lead UX Designer
- Led an offshore development team in designing and integrating B2B resource portals; coordinated stakeholders and delivery.
- Evolved shared design systems for consistent, scalable, maintainable interfaces across applications.
Jun 2022 – Jun 2023Dallas, TXStarted on contract
Bank of America
Senior UX Designer
- Created component and pattern guidelines to support design-system adoption and consistent implementation.
- Modernized legacy components and interfaces to address WCAG 2.1 standards and reduce usability barriers.
Jun 2016 – Jun 2022Dallas, TXFull-time
American Airlines
Lead UX Designer
- Led the award-winning HMT voucher-system redesign, delivering more than $4 million in annual savings.
- Led GET platform design, contributing to 2% lower airplane turn times and fewer delays through communication tools and data visualization.
- Oversaw design and improvement for nine enterprise applications.
03CORE EXPERTISE
- Enterprise UX
- Interaction & visual design
- Information architecture
- User research & usability testing
- Wireframing & prototyping
- Design systems
- WCAG accessibility
- Workflow analysis
- Journey mapping
- Cross-functional collaboration
05EDUCATION
Art Institute
Atlanta, GA
BA, Fine Art in Graphic Design